• Updated - April 21, 2020

    Dear Southern York Families,

    During our school closure, we want to make parents and students aware of hotlines that are available to support their mental wellness.  If you or your child are struggling emotionally or in other ways, there are many resources available by phone/text to help families through these difficult times.  If your child is currently in school based or outpatient counseling, please contact their mental health provider to see what arrangements may be made to continue their services in a safe manner for all.

    In addition, while isolation and uncertainty may cause us all to be anxious and fearful of the unknown, we can also take this time to participate in prosocial family activities like cooking/baking together, reading favorite books together, playing cards/games as a family, family movie nights, family hikes/walks, etc...  Reassuring our children that they are safe, and that we are all taking preventative measures to keep them safe, will go a long way to comforting them and reassuring them that this is a temporary situation and life will eventually return to normal.  Here is a link you may wish to view regarding caring for yourself during these uncertain times..  https://afsp.org/taking-care-of-your-mental-health-in-the-face-of-uncertainty/


    School Based Services - Though schools are closed, our Student Assistance Program provider (TrueNorth Wellness)  and School Based Counseling provider (PCBH) are still accepting referrals for tele-health and in office services for students.  Please reach out to your child’s school counselor for more information regarding services for students..  

    PCBH is also accepting adult clients for Telehealth mental health services, depending on insurance.  If you are an adult in need of services, please contact the Intake Coordinator at 717-600-0900 ext. 1101.  If you have to leave a message, please leave the following information (Full name, phone number, health insurance company, health insurance ID#, so they can check your insurance before calling you back. 

    Telephone access to Crisis Counselors:

    • TrueNorth Wellness Crisis Intervention - 1-866-325-0339 or 717-632-4900 (for student experiencing a mental health crisis or suicidal ideation)
    • TrueNorth’s Mobile Crisis services are currently suspended.

    MH Crisis Walk-in Services:

    • TrueNorth Wellness Walk-in Clinic, 33 Frederick Street,Hanover, PA  17331, Call 717-632-4900 (Temporarily Closed)
    • Wellspan Philhaven Crisis Walk-in Clinic - Open Access Walk-in hours for Philhaven are temporarily suspended. Call Philhaven’s Open Access phone line at (717) 812-5405 to be connected immediately to behavioral health resources, support and brief intervention. Find more information about Philhaven Open Access.
    • York Hospital, Hanover Hospital and UPMC Memorial Emergency Departments have 24/7 Crisis Intervention Services available, but due to the influx the departments may have with COVID 19, you may want to call first for directions regarding how best to access these services or call 911 for immediate assistance

    Call and Text Hotlines for Students/Parents:

    • Crisis Text Line - Text HOME to 741741 (Available 24 hours a day/7 days a week) for any type of crisis - run by trained volunteers who provide support and assess needs
    • The Disaster Distress Helpline, 1-800-985-5990, is a 24/7, 365-day-a-year, national hotline dedicated to providing immediate crisis counseling for people who are experiencing emotional distress related to any natural or human-caused disaster. This toll-free, multilingual, and confidential crisis support service is available to all residents in the United States and its territories. Stress, anxiety, and other depression-like symptoms are common reactions after a disaster. Call 1-800-985-5990 or text TalkWithUs to 66746 to connect with a trained crisis counselor.
    • TREVORLIFELINE - 1-866-488-7386 (Available 24 hours a day/7 days a week for LGBTQ young people in crisis, feeling suicidal or in need of a safe and judgment free place to talk. 
    • National Suicide Prevention Lifeline - 1-800-273-8255 (Available 24 Hours a day/7 days a week) Provide assistance to people of all ages in immediate crisis via trained counselors who listen to the problems and connect them with local resources.
    • National Hopeline Network Suicide and Crisis Hotline - 1-800-442-4673, (24 hours a day/7 days a week) Provide suicide prevention counseling.  
    • Pennsylvania Support & Referral Helpline - 1-855-284-2494, (24 hours a day/7 days a week). Helpline/Referral line for those experiencing anxiety or having difficulty coping with the COVID crisis.  Set-up in partnership between the Department of Human Services and The Center for Community Resources.